Flex Pass FAQ’s

What are the descriptions of the 23-24 season show?

Please find descriptions of the shows here.

What is the difference between the Bell Stage and the Younts Stage shows?

In our Bell Stage, audience members can expect to see larger-scale productions, but in an environment that is still accessible and where everyone feels close to the action. In our Younts Stage, productions will tend to be smaller and more intimate, captivating audience members in exciting new ways (and at a lower ticket price).

How will I receive my tickets?

After purchasing your tickets online, our Box Office will call you within 7-10 business days to schedule your tickets and pick your seats. In the meantime, look at which performance dates and times you would like to book by clicking here. If you purchase by phone, you will be able to pick your tickets and seats while placing your order. Remember that you may exchange your performance dates with no exchange fee.

Can I use my Flex Pass on future shows in future seasons if I don’t use them all this season?

Tickets must be used by May 31, 2024, to be used for the 23-24 Season.  Any unused tickets after this date will be forfeited.

Are Season Flex Passes refundable?

At this point, we cannot refund any Flex Passes.

How will I prove my discount to the Downtown Discount vendors?

You will receive a wallet-sized card in the mail to present to vendors to receive the discount.  We will send this to you after your order is confirmed.

Can I use my 10% off discount on summer camps?

The 10% off one SCCT class discount only applies to classes in our Fall, Winter, or Spring semesters during the 2023-2024 Season.

When will single tickets go on sale?

Charlotte’s Web – 7/19/2023
Lilly’s Purple Plastic Purse – 8/16/2023
Disney and Cameron Mackintosh’s MARY POPPINS – 9/13/2023
The Watsons Go to Birmingham – 1963 – 11/15/2023
D is for Dance Party – 11/29/2023
PINKALICIOUS The Musical – 12/13/2023
Dragons Love Tacos – 2/7/2024
Nickelodeon™ THE SPONGEBOB MUSICAL 2/21/2024

Can I use my MAC card toward a Season Package?

The MAC card BOGO deal is only valid on single-ticket sales.

Are my tickets transferable between the two spaces? Can I use my Younts tickets for productions in the Bell and vice versa?

Patrons are unable to transfer tickets between the two spaces due to cost differences.

If I didn’t use up all of my tickets in my Season Pass by the expiration date, can I exchange them for a gift certificate?

No, tickets within your Season Pass cannot be exchanged for gift certificates. If you have any leftover un-used tickets in your Season Pass, they will not roll over into the next Season.

Can I transfer my tickets to another person?

The Flex Passes are bought under the name, address, and email of the purchaser. Each individual ticket within the package will match that same information. However, the purchaser may request any tickets be held at will call under a different name.

What happens if I miss a performance?

We offer unlimited free exchanges for our Flex Pass holders, subject to availability. It is advised to schedule your performances early, as many of our shows do sell out. If you need to make a change, we encourage you to contact our Box Office at least 48 hours in advance of the performance you cannot attend.

Can I exchange my Flex Passes for a different Flex Pass?

No, but you may order more than one Flex Pass package.

Is there a ticket exchange cut-off date?

All exchanges are subject to availability. We cannot guarantee you will get a ticket to your desired show or performance. It is advised to schedule your performances early, as many of our shows do sell out. If you need to make a change, we encourage you to contact our Box Office at least 48 hours in advance of the performance you cannot attend. You may only exchange tickets within the 23-24 Season. Your Season Pass expires on May 31, 2024.

Can I use my Flex Pass for daytime school performances?

No. Our Flex Passes are only available for our public performances.

Can I use all of my tickets for one show?

There is no limit on how many Flex Pass tickets you can use on one show with the exception of only two (2) tickets may be used for Nickelodeon™ The Spongebob Musical and you may not use your Flex Pass tickets on Disney and Cameron Mackintosh’s Mary Poppins. You are also unable to use Bell Stage tickets for Younts Stage shows and vice versa.

If you have additional questions, you can reach out to Box Office at boxoffice@scchildrenstheatre.org or by phone at 864-235-2885 ext 103